Shipping policy

We strive to ensure timely and efficient delivery of your orders while providing transparency regarding shipping options and policies. If you have any questions or need further assistance regarding shipping, feel free to contact us.

 

Shipping Worldwide:

We are pleased to offer worldwide shipping for our customers, excluding countries restricted by JapanPost. To view the list of shipping-restricted countries, please click [here] and look under the "Parcels, Air" column.

Shipping Options:

 

We offer two shipping options:

• Standard Shipping: Estimated delivery time is between 6 to 14 days.
• Expedited Shipping: Estimated delivery time is around 4 to 7 days.

Please note that these delivery times are estimates and may vary based on factors such as your location, seasonal demand, and any unforeseen circumstances.

Free Standard Shipping:

Enjoy free standard shipping on orders over $100 USD. This offer applies automatically.

Tracking Information:

Once your order is fulfilled, you will receive a tracking number via email within 48 hours. You can use this tracking number to monitor the status and location of your package.

Import Duty and Taxes:

Customers are fully responsible for any import duties and taxes imposed by customs authorities in their country.
We recommend checking your country's import laws and minimum value thresholds for import duties before making a purchase.
Please note that we do not accept refund requests for unpaid import duties.

Address Change:

 

If you need to change the delivery address of your order, please email us at contact@trendingjapan.com as soon as possible.
Address change requests must be made within 48 hours of placing your order to avoid a 10% service fee.